Policies and Practices
Please review our terms and policies carefully. It is important that we follow all procedure to ensure the safety of alll students as well as the smooth daily operation of our program.
Student Code of Conduct
All-Star Academy prides itself on being a safe and friendly environment for our students. Students are expected to act in a manner that represents good citizenship and safe play. Students are expected to act friendly with their peers and respectful to our staff team.
Any forms of violence, destruction of property, foul/inappropriate language, bullying, theft, and reoccurring behavior reports are considered misconduct, and may result in disqualification from any of our programs.
Misbehavior and misconduct can lead to a written report. Reports are at the discretion of the active staff member. Multiple reports may result in parent/faculty meeting and possible disqualification from the program.
All-Star Academy understands that children have spontaneous behavior at times and will evaluate any misconduct case accordingly.
Registration and Payment Policies and Procedures
Schedule and Hours
All-Star Academy hours and days are predicated upon the release times and schedule of Poway Unified School District. Daily business hours are 3:00pm-6:30pm. If you would like to stop by during non-business hours a scheduled appointment is required.
During summer All-Star Academy is open from the hours of 8:00am-6:30pm. On Full Days we DO NOT accept any walk in visits due to our field trips and varied schedules.
Registration and Material Fees
A one-time $100 Registration Fee is for new students only. This allows enrollment in any of our after school and camp programs, and a discounted rate for Full Day programs. This also allows access to any parent portals or enrollment forums AND continuous updates and newsletters from our email chain.
A $75 Material Fee is for each registered student for the school year. Enrollment from January 1 till the end of the school year will be a pro-rated fee of $40. It includes all books, class print outs, software, school supplies, art class supplies used in group lessons, etc.
Daily Tuition
After School Mandatory Programs with free Poway Unified School District pick ups
Enrollment and registration will be month to month. Your monthly tuition is based on the number of days you attend.
* A 5% sibling discount is only applied on 2nd and 3rd child. This discount ONlY applies to after-school tuition.
Regular School Day: $22/day
School Short Day: $27/day
Transitional Kindergarten: $31/day
Holiday & Full Day: $60/day; Partial day rate is NOT available; includes all field trip fees
Holiday & Full Day for non-registered students: $70/day
Optional Hot lunch for Full Days: $5 per student
Full Day Enrollment
During some Holidays and Professional Growth days All-Star Academy remains open for the convenience of the families. We provide scheduled field trips and enrichment classes for these days. Prior to the date of the Full Day, we will put out a program schedule with enrollment details online at www.All-StarAcademy.com.
Full Days are considered separate from our after school program and enrollees must register as a separate program online. Any student, registered or non-registered are free to sign up for these days. Many of our enrollments for Full Days have space limitations, so enrollment is first come, first serve.
Optional Classes
Optional classes are extracurricular classes provided by outside vendors, which take place at All-Star Academy. Classes may vary and can be signed up and registered for during the school year, when program information is provided. Fees are additional to the daily tuition.
Monthly Payments and Late Payments
It is your responsibility to provide accurate monthly enrollment attendance for your student and register by the deadline. Registration is done online, monthly. Monthly registration opens on the 10th of each month & closes on the 28th at 6:30pm. You will not be able to enroll for other months in advance. However, once you are a registered All-Star member you will NOT lose your spot under any circumstances involving registration space during the school year. Late registrations after the closed deadline will be automatically charged a $25 late fee. Late registration must be done through a manger, as the online enrollment will be closed at that point. New families coming in mid month, after the registration deadline, must also register through a manager. Enrollment is not confirmed until tuition is paid. We do not hold spots with verbal or written notification, payment must be received.
Payment Methods
All payments are done online via credit card
Program Changes
All programs and schedules are subject to change without notice.
Credit and Refund Policies
The registration fee, material fee, and tuition are not refundable under any circumstances. In the past we have always had a no credit policy for illnesses and any other absences. We maintain this policy, with the exception of 1 sick day per month. Any absence can be considered a sick day. When you use a sick day we will keep track of it and credit it to your account. It will reflect on any balance you have. If you switch a day, the day you switch from will be considered your sick day. And the day you switch to, your sick day credit will be applied. Fees and charges will be applied to your account automatically. If you wish to make any additional switches there will be a $10 fee included. Space is NOT guaranteed. If a student is absent more than 1 sick day they will NOT receive credits for more than 1.
Scheduling Policies and Procedures
Adding Days
In order to add a day to your calendar you may do so WITH written email notification as long as it is by 6:30pm the day prior to the added date. Written email notification is required to any manager for references and time stamp purposes. Word of mouth will not be accepted. If you wish to add a day last minute (after the 6:30pm day before deadline) you will be subject to a $5 fee. Morning (day of) adds will be subject to a $5 fee and will still require written email consent. Any additional fee will be adjusted to your account automatically. Space is NOT guaranteed for any add requests.
At School Pick Up Procedures
Each school has a designated pick up spot, please visit www.All-StarAcademy.com to view the pick up site. First day of attendance students are asked to wait in the office so drivers can locate them and show them the pick-up area. All-Star Academy communicates with all public school administrators and staff to ensure safety and provide fluid and cooperative pick up. If a student is confused or does not know where to go, they are instructed to go to the office immediately. If a student is not located our staff driver is directed to check the office. If a student is still missing, a staff member will phone the family until the whereabouts are confirmed. For the safety of students at other schools, the driver is not allowed to wait for a student for longer than 15 minutes after the bell to ensure the timely pick up of those schools. It is extremely important that the student shows up to the pick up site promptly and on time. You are to always notify All-Star Academy if your student will be absent for pick up. All-Star Academy drivers are subject to a criminal background check and driving record review. Each driver must go through training procedures, and review and sign all the safety requirements for our practices. All drivers are required to follow California driving laws and must have a valid California driver’s license. Cell phone use while driving is prohibited. Each pick up van has a first aid kit. Students are not allowed to eat or drink in the pick up vans.
After School Pick Up Procedures
Non Parent/Guardians must provide photo ID. Parents or authorized personnel are allowed to pick up their children anytime during our business hours. The signature and the sign out time ARE REQUIRED on the daily sign In/Out sheet. Parents should wait at the front while the staff at the front desk escorts their children from the classroom before 6:00pm. It is your responsibility to make sure your student has cleaned up all of their items before they exit. Out of respect for our staff and facility please do not leave with child if they have not yet cleaned up their games or toys.
Doorstep Policy
We have had many circumstances where a student shows up at the school site for pick up and is not on our pick up arrangements. This can be a huge hassle when we have many students to deal with while in a hurry to get to the next site. This is also a safety concern.
If there is no room - we will automatically leave the student in the office.
If it is our mistake - we will do everything we can to ensure the student gets safely to All-Star on time.
If we have room - we will call parents and will take the student with PARENT CONSENT ONLY. We will not take the student if we can't get a hold of the parents for permission. We feel that it is not our right to pick up a student without the authorization of the parents or guardians. If we leave the student with the office staff we will inform the office staff of the situation so that the student is safe. We will also attempt to contact parents to let them know where their child is.
If we do receive permission- we will take the students and apply an additional $10 fee. Any fees will automatically be applied to the account. Space is NOT guaranteed.
Late Pick Up Fees
Out of respect for our staff and faculty All-Star closes at 6:30pm and any pickup after this time will result in a $10 late charge per 15 mins thereafter.
A Sick Child
You should keep your child home if he/she is sick in order to keep the other children and teachers healthy. If a child has a fever of 99 degrees or above they should not attend All-Star Academy until they have been fever free for 24 hours. If your child becomes ill while attending All-Star Academy, you will be contact and your child will need to be picked from the school. All-Star Academy staff and faculty is responsible for notifying you of any injuries that happen while attending.
On Site Policies and Procedures
Sending Students Off Site
Per request, All-Star Academy will send a student to an off site activity. These activities include Danceology, Gym Kids, San Diego Volleyball, All-Star Basketball and Tennis. Any other activity must be approved by an administrator. Students are checked in and out on a sign sheet to ensure safety.
Computer/iPad Policies
iPads and smart devices can NOT be used at All-Star during after-school days, and can only be used recreationally during recess times and under supervision. Inappropriate content are sites that are not suitable for children, sites with bad language, violence, and sites deemed for adults. Appropriate content is up to the discretion of the staff. All-Star Academy has filters on it’s internet access. Students cannot use internet without adult permission. We are not responsible for any lost, theft or damaged items. Our staff has the right to take away any devices as deemed necessary for classroom standards.
Snacks and Water
It is your responsibility to prepare enough snacks and water for your child. Please remind your child not to share food with others to eliminate risk from food allergies. All-Star Academy has drinking fountains. We highly recommend that you provide a reusable water bottle for your child, with his/her name on it. Plastic disposable water bottles are harmful to the environment and can be very wasteful when left behind.
Peanut Free
All-Star Academy is a peanut free facility. For the safety of our students no items that contain peanuts or nuts are permitted. There are no exceptions to this.
Lost and Found
Items left at All-Star Academy are placed in our lost and found. We do not provide reimbursement for lost or taken items. Students are expected to be responsible for their personal belonging, though staff and faculty are responsible to help students.
Dec 23-27, 2019
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